7betbd Privacy Policy

This privacy policy applies to the 7betbd platform. It explains what information is collected about you when you browse our website, open an account, make a deposit, take part in betting or casino games, or contact our customer support team — and how that information is stored, used, and in what circumstances it may be shared with third parties.

By using this platform you confirm that you have read and agreed to the terms of this policy. This policy is an integral part of our Terms and Conditions and the two should be read together.

7betbd provides services only to individuals aged 21 or older. We do not knowingly collect information from minors. If we become aware that we hold information belonging to a minor, it will be deleted immediately.

7betbd collects information about you in several ways. This information comes from two main sources — what you provide directly and what our systems record automatically.

2.1 Information You Provide

During account registration and use of our services, you provide the following information:

• Full name and date of birth
• Valid email address and mobile number
• bKash, Nagad, or Rocket mobile number or bank account details for payments
• A copy of your National ID card or other government-issued document for identity verification
• Messages and attachments you send to customer support

2.2 Automatically Collected Information

When you use the 7betbd website or mobile app, our servers automatically collect certain technical information:

• IP address and device identification details
• Browser type, operating system, and screen resolution
• Which pages were viewed and for how long, and which buttons were clicked
• Session duration and login and logout time records
• Betting activity, deposit and withdrawal transaction history
• Information collected through cookies and similar tracking technologies

7betbd uses your information only for specific, lawful purposes. The reasons we process your information include:

• Creating, verifying, and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Preventing fraud, money laundering, and other illegal activity
• Providing customer support and resolving complaints
• Managing the VIP programme and bonus benefits
• Maintaining platform security and resolving technical issues
• Complying with responsible gaming policy and supporting players who may be experiencing problems
• Improving service quality and reviewing the user experience

Under our Responsible Gaming policy, if analysis of a user's betting behaviour reveals any concerning patterns, that information may be used to offer support or, where necessary, impose limits.

7betbd does not sell your personal information. However, information may be shared with trusted third parties in the limited circumstances described below:

4.1 Payment Providers

The financial information needed to process transactions via bKash, Nagad, Rocket, and bank transfer is sent to the relevant payment provider. This information is used solely to complete the transaction.

4.2 Technology Service Providers

To operate the platform we use certain technology partners — such as server hosting, security verification, and analytics tools. These providers receive only the information required for their specific function and are required to follow our instructions.

4.3 Legal Obligations

Where required by a lawful order from a court or competent authority, we may provide your information to the relevant authority. Such disclosure is not made of our own choice but under a legal obligation.

7betbd uses cookies and similar technologies that are stored in your browser. These technologies ensure the platform functions correctly and help improve your experience.

5.1 Essential Cookies

These cookies are essential for maintaining login sessions, security verification, and saving form data. Without them the platform will not function properly.

5.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and other personalised preferences.

5.3 Analytics Cookies

Analytics cookies are used to understand which pages are visited most and where users encounter difficulties. This information is processed in aggregate and is not used to identify any individual.

Cookies can be disabled from your browser settings, though this may limit some features of the platform.

7betbd treats the security of your information as a top priority. We use modern technology and practices to protect your information from unauthorised access, alteration, disclosure, or destruction.

• All data transmissions are secured with SSL/TLS encryption
• Stored data is protected using industry-standard encryption methods
• Payment information is stored in encrypted form only
• Account passwords are hashed — never stored in plain readable form
• System access is restricted to staff who require it
• Regular security audits are conducted to identify vulnerabilities

Although we take every precaution, no transmission of information over the internet can be guaranteed to be completely secure. Use a strong password for your account and do not share it with anyone.

7betbd does not store your information indefinitely. The retention periods for specific types of information are set out below:

7.1 Account and Transaction Information

All account information and transaction records are retained while the account is active. Financial records are kept for a defined period after account closure in accordance with applicable law.

7.2 Identity Verification Documents

Identity verification documents are retained for a period after account closure for fraud prevention and legal compliance purposes.

7.3 Marketing Information

If you opt out of marketing communications, that preference will be applied immediately and no further promotional messages will be sent.

You have certain important rights over your personal information. 7betbd respects these rights and will assist you in exercising them:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of any inaccurate information we hold about you.
• Right to erasure: In certain circumstances you may request that your information be deleted.
• Right to object to processing: You may object to your information being used for marketing purposes.
• Right to data portability: You may request your information in a common format.

To exercise these rights or for any questions related to your information, contact our support team via live chat or email us at: [email protected]

For more details, see the privacy-related questions in our FAQ section.

Because 7betbd uses global technology infrastructure, your information may be processed on servers outside Bangladesh. In such cases we ensure that all recipient organisations meet adequate security standards.

Our contracts with third-party technology service providers include specific data protection terms, ensuring your information remains protected at all times.

7betbd reserves the right to update this privacy policy as needed. If significant changes are made, we will notify you via your registered email or through a platform notification.

The "Last Updated" date at the top of the page will be updated with each change. Continued use of the platform after any change will be taken as your agreement to the updated policy.

If you object to any part of this policy, please close your account and stop using the platform. For more information about 7betbd, you can visit our About Us page.